Supporting Adults with learning disabilities
in the West Midlands
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Privacy Policy

COOKIES and Tracking Technologies

When people use our website we keep track of what they do and where they navigate to — allowing us to ensure that the website remains as ‘user-friendly’ as possible. This involves keeping a log of activity on our web servers and, where necessary placing cookies on your computer. A cookie is a small piece of information, like a number or short piece of text, which your browser can store on behalf of a website. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration, help us to improve Our Site and to deliver a better and more personalized service. This is all statistical data about our user’s browsing actions and patterns, and does not identify any individual.

Cookies enable us:

To estimate our audience size and usage pattern.
To collect information about visitors and to track our advertising campaign data, anonymously tracking how visitors interact with our website, including which websites you came from, where you go on our site, and whether you completed any our site’s conversion goals
To store information about your preferences, and so allow us to customize Our Site according to your individual interests.
To speed up your searches.
To recognize you when you return to Our Site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of Our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies when you log on to Our Site.

The use of cookies by our partners, affiliates, advertisers or service providers is not covered by our privacy policy. We do not have access or control over these cookies.
How to delete cookies from your PC

The instructions below are offered as a guide to the most widely used browsers, but the details may be subject to your own browser settings.

Please note that by deleting our cookies or disabling future cookies, parts of this site will not work correctly.
Internet Explorer 9

Click the ‘Tools’ button. Point to ‘Safety’ and then click ‘delete browsing history’. Select the ‘cookies’ box, then click ‘delete’.
Internet Explorer 8

Click ‘Safety’ on the Command bar. Select ‘Delete Browsing History’. Select the option for cookies and click ‘Delete’.
Internet Explorer 7

Select Tools, ‘delete browsing history’, then select ‘Delete cookies’.
Chrome

Click on the ‘Tools’ menu and select ‘Options’. Click the ‘Under the bonnet’ tab, locate the ‘Privacy’ section and click the ‘Clear browsing data’ button. Select ‘Delete cookies and other site data’ to delete all cookies from the list (alternatively, you can remove all cookies created within a specific time period by selecting the period you want from the dropdown list).
Firefox

Select ‘Tools’ then ‘Options’. Select ‘Privacy’ and in the ‘Cookies’ panel, click on ‘Show cookies’. You can then either select a cookie and ‘Remove cookie’, or select ‘Remove All Cookies’.
Safari

Choose preferences, select ‘Security’ then ‘Show cookies’. Select the cookies to be deleted from the list and select ‘delete’.

Our Full Privacy Notice and Fair Processing Notice can be found below:

 

Full Privacy Notice

Fair Processing Notice